As a Polestar Pilates student, you have access to comprehensive mentorship services at Iso Fit, an official Polestar host studio. This guide covers three categories of services: unsupervised activities (self-practice, practice teaching, and observation without direct educator supervision), supervised mentorship activities (training with authorized Polestar educators or mentors), and discounted classes (reduced rates for regular classes). Services are available from the time you register for your course through your certification exam, supporting your entire Polestar journey.
Iso Fit is proud to serve as an official Polestar host studio, welcoming Polestar students to utilize our professional studio environment throughout your certification journey. We're committed to supporting your development as a Pilates professional through practical learning opportunities, observation experiences, and exam preparation resources.
You qualify as a current Polestar student and are eligible for these services if you meet any of the following criteria:
✓ Currently Enrolled in an Active Course You are actively attending a Polestar Mat, Reformer, or Comprehensive/Studio course
✓ Registered for an Upcoming Course You have registered and paid for a Polestar course that will begin in the future
✓ Registered for an Upcoming Exam You have registered for a Polestar certification exam, even if you've completed your coursework
Course Types That Qualify:
Polestar Mat Course students
Polestar Reformer Course students
Polestar Comprehensive/Studio Course students
Iso Fit offers three distinct categories of services to support your Polestar training:
1. Unsupervised Activities Self-directed practice, teaching, and observation with no mentor or educator actively instructing you. These activities allow you to independently work on your skills using studio equipment and facilities.
2. Supervised Mentorship Activities Direct training with authorized Polestar educators or mentors. These sessions provide personalized guidance, feedback, and structured learning.
3. Discounted Group Classes Reduced rates for attending regular Iso Fit group classes, allowing you to learn from experienced instructors and practice in a class environment.
Unsupervised activities are self-directed sessions where no mentor or educator is present to provide direct instruction. These sessions allow you to independently practice movements, refine techniques, observe classes, prepare for exams, and conduct teaching practice on your own schedule.
Key Characteristic: While a staff member must be present in the studio for safety and security, they are not actively teaching or supervising your practice.
💡 IMPORTANT: Unsupervised activities require a mentorship package or single session payment. See pricing information below or here
What's Included: Access to studio space and equipment to practice your Pilates skills and refine your technique independently.
Available Spaces:
Group Room: Available when group classes are not scheduled. Check our class schedule to see available times.
Studio Room: Availability depends on how many private and semi-private sessions are booked at that time.
How It Works:
Contact us in advance to book your self-practice session
Provide your name and Polestar student number
Confirm you have a mentorship package or will pay the single session fee
Check in with the front desk (name and student number) before your session
Contact Iso Fit: https://isofit.com.hk/contact-us/
What's Included: Access to studio space and equipment to practice your teaching skills with practice clients.
You Can Bring Your Own Practice Clients: You may bring practice clients to the studio (friends/family/fellow students). Please be respectful of space and studio operations.
Required for All Practice Clients:
For Regular Practice Clients: If your practice client will be joining you for multiple sessions over an extended period, they can purchase their own mentorship package for better value instead of paying single session fees each time.
Important Note: You may not charge fees to persons you teach during supplementary mentoring hours.
What's Included: Observe experienced instructors teaching group classes to learn teaching methodology, cueing techniques, and class management.
What You Can Observe:
Mat Course Students: Can observe Mat group classes
Reformer Course Students: Can observe Reformer group classes
Comprehensive Course Students: Can observe both Mat and Reformer group classes
Observation Capacity:
Full class: Only one observer can be accommodated
Less than full capacity: Multiple observers may be accommodated
Teacher Approval Required: The ultimate decision regarding observation access rests with the class instructor. This ensures the learning experience isn't compromised for paying clients.
How to Arrange: Contact us several hours in advance: https://isofit.com.hk/contact-us/
Provide:
Your name and Polestar student number
The specific class you'd like to observe (date and time)
Your course enrollment (Mat, Reformer, or Comprehensive)
Check Class Schedule: https://www.isofit.com.hk/fees-and-schedule
What's Included: Access to official practice exams available at Iso Fit to sharpen your exam preparation and build confidence.
Supervision is Mandatory: Practice exams can only be accessed under the supervision of a mentor or Iso Fit staff member. This ensures exam materials are used appropriately and returned in good condition.
Materials Must Be Returned: All practice exam materials must be returned immediately after use. These resources are shared among all Polestar students.
How to Access:
Coordinate through:
Your Polestar mentor, OR
Iso Fit front desk staff
Contact us to schedule: https://isofit.com.hk/contact-us/
Be sure to provide your Polestar student number when requesting access.
Required Supervision: An Iso Fit teacher or staff member must be present in the studio at all times during unsupervised activities. Unsupervised sessions may not take place unless there is staff present.
Sharing Space with Paying Clients: When using the studio at the same time as fee-paying Iso Fit clients, please be mindful that paying clients have priority access to space and equipment.
Being Considerate Means:
Keep your practice area compact and organized
Be aware of noise levels when others are in session
Quickly transition between equipment when space is needed
Maintain a professional, courteous presence
Be prepared to adjust your practice if equipment or space is needed by paying clients
Please respect instructions from any Iso Fit staff (teacher or front desk)
Studio Care: Please always clean up after yourself - make sure to leave the studio and equipment in the same condition as you found it.
Session Limits: Maximum 2 unsupervised sessions per day (as per Terms & Conditions).
Polestar students can purchase mentorship packages that provide access to all unsupervised activities for a set period. Packages are purchased through Mindbody on a monthly payment contract.
Package Benefits:
Access to all unsupervised practice activities (self-practice, practice teaching, observation, practice exams)
Flexibility to practice on your schedule (subject to space availability and advance booking)
Extended validity period to support your certification timeline
Monthly payment options (no upfront full payment required)
Package Options Available:
Comprehensive Package (for students completing full Comprehensive certification)
Reformer Package (for students completing Reformer certification)
Mat Package (for students completing Mat certification)
Single Session (pay per session for duration of session only)
📋 View Current Pricing & Package Options: See the attached pricing document at the bottom of this page, or use the [direct link here].
📄 Review Terms & Conditions: All students must read and accept the [Polestar Mentorship Terms and Conditions] before accessing services. This includes payment policies, cancellation requirements, package terms, and studio rules. https://support.isofit.com.hk/portal/en/kb/articles/polestar-mentorship-terms-and-conditions-iso-fit
For information about booking and payment, visit: https://isofit.com.hk/contact-us/
Supervised mentorship activities are conducted under the direct supervision of an authorized Polestar educator or mentor. These sessions provide personalized instruction, feedback, and guidance tailored to your learning needs and certification requirements.
Key Characteristic: An authorized Polestar educator or mentor actively works with you, providing instruction, correction, and professional guidance.
Supervised mentorship sessions are available for private and semi-private training across Mat, Reformer, and Studio/Comprehensive course content.
Session Formats:
Private Sessions: One-on-one training with authorized Polestar educator
Semi-Private/Group Sessions: Small group training (2-5+ persons) with authorized educator
Specialized Focus: Mat-specific, Reformer-specific, or Studio/Comprehensive training
What's Included:
Direct instruction from authorized Polestar educator or mentor
Personalized feedback and corrections
Guidance on technique, teaching methodology, and exam preparation
Structured learning tailored to your course requirements
From time to time, review and exam workshops are conducted by authorized Polestar educators. These sessions provide focused exam preparation in which educators review different parts of the course material.
Workshop Features:
Conducted by authorized Polestar educator
Focused review of course material
May also be used for self-mastery check-off
Date and time of workshop scheduled by teacher
Pricing published ahead of workshop
How to Learn About Workshops: Check with Iso Fit or your Polestar educator for upcoming workshop announcements.
Coordination Required: All supervised sessions must be coordinated with the educator/mentor in advance.
Payment: Payment in advance of the activity is required.
Scheduling: Work directly with your chosen educator or mentor to schedule sessions that align with your learning needs.
📋 View Current Pricing for Supervised Sessions: See the attached pricing document at the bottom of this page for detailed rates across all formats (private, 2-person, 3-person, 4-person, 5+ person) and course types (Mat, Reformer, Studio) or direct link here
📄 Review Terms & Conditions: All students must read and accept the [Polestar Mentorship Terms and Conditions] before accessing services. https://support.isofit.com.hk/portal/en/kb/articles/polestar-mentorship-terms-and-conditions-iso-fit
For information about booking and payment, visit: https://isofit.com.hk/contact-us/
As a Polestar student, you receive significant discounts when attending regular Iso Fit group classes. This provides an excellent opportunity to learn from experienced instructors, practice in a class environment, and experience Pilates from a client's perspective.
Your eligibility for group class discounts depends on your current Polestar course enrollment:
Mat Course Students: 50% discount on Mat group classes
Reformer Course Students: 50% discount on Reformer group classes
Comprehensive Course Students: 50% discount on both Mat and Reformer group classes, and discounted Private/Semi-Private tuition
Booking Window: Due to space limitations and to prioritize full-paying clients, student discount bookings are available:
Up to 4 hours before class start time (contact us to book), OR
Walk-in on the day of class (check with reception to confirm space availability)
Why These Restrictions Exist: This policy ensures that our regular clients who pay full price can secure their preferred class times while still offering you substantial savings and learning opportunities.
Walk-In Process: When walking in, check with reception to confirm space is available before the class begins.
Payment for discounted classes must be made in person before the class starts.
For information about accepted payment methods, please visit: https://isofit.com.hk/contact-us/
If you'd like the ability to book further in advance and secure your preferred class times, you can purchase a class package at 10% off our standard list prices. This gives you:
Ability to book classes in advance (not limited to 4-hour window)
Guaranteed spot in your preferred classes
Flexibility to plan your schedule ahead
Note: The 10% package discount and 50% walk-in discount cannot be combined. Choose the option that best fits your schedule and booking preferences.
Contact Iso Fit: https://isofit.com.hk/contact-us/
Provide:
Your name and Polestar student number
Class you want to attend (date and time)
Confirmation that you're booking within the 4-hour window or walking in
Check Class Schedule: https://www.isofit.com.hk/fees-and-schedule
To verify your Polestar student enrollment and access your discount, provide your Polestar student number when booking. We will check our database to confirm your current student status and course enrollment.
All student service pricing is subject to change to reflect operational costs, facility maintenance, and service enhancements.
📋 For Current Pricing: Please see the attached pricing document at the bottom of this page or direct link here for the most up-to-date information on:
Unsupervised Activities:
Mentorship package rates (Comprehensive, Fitness Combo, Reformer, Mat)
Monthly payment contract details
Single session rates
Package validity periods
Supervised Mentorship Sessions:
Private session rates (Mat, Reformer, Studio)
Semi-private session rates for 2, 3, 4, and 5+ persons
Review and exam workshop rates
Studio Class Discounts:
50% discount on walk-in group classes (within 4-hour booking window)
10% discount on class packages for advance booking
Visiting Students: Polestar students from other host studios or countries can also access Iso Fit services. See pricing document for visiting student rates.
📄 Important: Before accessing any services, you must read and accept the [Polestar Mentorship Terms and Conditions].
For questions about pricing or to confirm current rates, contact us: https://isofit.com.hk/contact-us/
The services described in this article are part of Iso Fit's role as a Polestar host studio. These services support your practical learning and exam preparation while you complete your Polestar certification.
Polestar courses have specific supplementary hour and mentorship requirements that go beyond the scope of this article. For comprehensive information about:
Required supplementary hours for your course
Mentorship programme structure and expectations
How to log and track your hours
Additional Polestar mentorship resources and support
Visit the Polestar Support Site: https://support.polestarpilatesasia.com/portal/en/kb/polestar-pilates-asia/student-support/mentor-programme
Q: When do my student services begin?
Your access to services begins immediately upon registration for a Polestar course. You don't need to wait until your course starts—you can begin purchasing packages or using services right after registering.
Q: When do my student services end?
Your access to services remains active as long as you maintain one of these statuses:
Actively enrolled in a current course
Registered for an upcoming course
Registered for an upcoming certification exam
Q: How do I verify my student status?
Provide your Polestar student number when contacting Iso Fit to arrange any service. We will verify your current enrollment status in our database.
Q: I've completed my course but haven't scheduled my exam yet. Can I still use the services?
Yes, we can make allowances in this case. We understand that sometimes the exam you're planning to take is not yet ready to accept registrations. This will be based on an honor system that you are planning on taking the next exam.
Q: I'm taking a break between course modules. Do my services continue?
Yes, as long as you remain registered for your upcoming course modules, your access to services continues during breaks between modules. This allows you to maintain and build your skills between training sessions.
Q: What happens if I withdraw from my course?
If you withdraw, you will not be considered a current student and are no longer eligible for the Mentorship programme.
Q: What's the difference between unsupervised and supervised activities?
Unsupervised activities are self-directed sessions where you work independently without direct educator instruction. A staff member is present in the studio for safety, but not actively teaching you. These include self-practice, practice teaching, observation, and practice exam access.
Supervised activities involve direct instruction from an authorized Polestar educator or mentor who actively guides your learning, provides feedback, and structures your session.
Q: Do I need to buy a mentorship package to access unsupervised activities?
No, you can pay for single sessions if you prefer. However, mentorship packages offer better value and unlimited access to all unsupervised activities during the validity period. Packages are available on monthly payment contracts through Mindbody.
Q: Can I bring my own practice clients for teaching practice sessions?
Yes, you can bring practice clients (friends/family/fellow students). However, all practice clients must sign the Iso Fit waiver BEFORE the session starts and must purchase a package or pay the single session fee.
Q: Can I bring a friend or fellow student with me for self-practice?
Yes, you can. However, please let us know ahead of time—all sessions need to be approved by our front desk. Additionally, all such persons need to sign a waiver BEFORE the start of any session and must purchase a package or pay the single session fee.
Q: Can I purchase a mentorship package for a friend/family member who will be my practice client?
Yes, if your practice client will be joining you regularly for multiple sessions, they can purchase their own mentorship package instead of paying single session fees each time. This is often more cost-effective for regular practice clients.
Requirements for Practice Client Package Holders:
Q: How many unsupervised sessions can I do per day?
Maximum 2 unsupervised sessions per day (as per Terms & Conditions).
Q: What if I arrive for my booked session and the studio is busier than expected?
In the unfortunate situation that this occurs, please note that studio clients have first priority.
Q: How do I book a supervised mentorship session?
Contact an authorized Polestar educator or mentor directly to coordinate your session. Payment must be made in advance of the activity.
Q: Can I choose which educator I work with?
Yes, you can work with any authorized Polestar educator or mentor. A full list of mentors can be found on the Polestar website.
Q: How do review and exam workshops differ from regular supervised sessions?
Review and exam workshops are group sessions focused specifically on exam preparation, where educators review course material. They are scheduled by the educator and announced in advance, with set pricing typically lower than individual private sessions.
Q: Why can I only book discounted classes 4 hours in advance?
This policy ensures full-paying clients can secure their preferred class times while still offering you significant savings. If you need advance booking flexibility, consider purchasing a 10% discounted package instead.
Q: Can I use my 50% student discount to buy a class package?
No, the 50% walk-in discount cannot be used for package purchases. However, you can purchase packages at 10% off, which provides advance booking ability.
Q: Can I use the discounted group class rate and then stay for self-practice afterward?
As long as this has been booked with reception, you can do this.
Q: Can I book both Mat and Reformer classes at 50% off?
Only if you're enrolled in the Comprehensive course. Mat students get 50% off Mat classes only, and Reformer students get 50% off Reformer classes only.
Q: Where can I find current pricing?
See the attached pricing document at the bottom of this page, or contact us at https://isofit.com.hk/contact-us/ to confirm pricing. Or direct link here.
Q: What are the Terms and Conditions for mentorship services?
All students must read and accept the [Polestar Mentorship Terms and Conditions] before accessing services. This includes payment policies, cancellation requirements, package terms, and studio rules.
Q: Can I access the studio on holidays or during special closure periods?
As long as this has been booked with reception and there is a teacher present in the studio, you can do this.
Q: Does the Iso Fit Mentorship Programme apply at other locations/Host Sites?
All details in this article apply to the Iso Fit host site only. Please check with other host sites for the details of their Mentorship Programme.
General Note: Iso Fit mentoring plan for students might not apply in other locations.
Q: I'm a Polestar student from another host studio/country. Can I use Iso Fit for self-practice?
Yes, we welcome Polestar students from other countries and host sites. However, the services described in this article apply to students enrolled in courses at Iso Fit's host studio location.
For Visiting Polestar Students:
Cost: See pricing document
Availability: Space is limited due to priority access for Iso Fit enrolled students
Reservation Required: You must contact us in advance to confirm space availability: https://isofit.com.hk/contact-us/
Required Documentation: Please provide evidence of your Polestar student status (student number, enrollment confirmation, or student ID)
This fee-based access allows visiting students to practice in our professional studio environment while traveling or relocating to Hong Kong.
Ready to take advantage of Polestar student services at Iso Fit? Follow these steps:
Check current pricing: See the attached pricing document at the bottom of this page
Read Terms & Conditions: Review the [Polestar Mentorship Terms and Conditions] - https://support.isofit.com.hk/portal/en/kb/articles/polestar-mentorship-terms-and-conditions-iso-fit
Locate your Polestar student number—you'll need this to verify your eligibility and course enrollment for all services.
For Unsupervised Activities (Self-Practice, Practice Teaching, Observation):
Consider purchasing a mentorship package for extended access to all unsupervised activities
Or book single sessions as needed
Remember: all practice clients must also purchase packages or pay single session fees
For Supervised Mentorship (Training with Educator):
Contact an authorized Polestar educator to schedule sessions
Watch for review and exam workshop announcements
For Discounted Group Classes:
Use your 50% walk-in discount for flexible, last-minute class attendance
Or purchase 10% discounted packages for advance booking
Visit https://www.isofit.com.hk/fees-and-schedule to identify potential times that work with your schedule.
Visit https://isofit.com.hk/contact-us/ to reach out to us.
Provide:
Your name and Polestar student number
Which service you'd like to use
Your preferred date(s) and time(s)
Confirmation that you've reviewed and accept the Terms & Conditions
Accept the Terms & Conditions in our booking system
Ensure all practice clients sign waivers before sessions
Come ready to learn and make the most of these professional development opportunities!
Studio Contact: https://isofit.com.hk/contact-us/
Class Schedule: https://www.isofit.com.hk/fees-and-schedule
Current Pricing: See attached pricing document at bottom of page or direct link here
Terms & Conditions: https://support.isofit.com.hk/portal/en/kb/articles/polestar-mentorship-terms-and-conditions-iso-fit
Mentorship Programme & Supplementary Hours: https://support.polestarpilatesasia.com/portal/en/kb/polestar-pilates-asia/student-support/mentor-programme
Find a Mentor: Visit the Polestar website for a full list of authorized mentors
Our team at Iso Fit is here to support your journey to becoming a certified Pilates instructor. If you have questions about student services, need help coordinating access, want to confirm current pricing, or need clarification on any policy, please reach out.
Contact Iso Fit: https://isofit.com.hk/contact-us/
For questions about Polestar programme requirements, supplementary hours, or mentorship structure, visit the Polestar Support Site.
We look forward to supporting your development and seeing you at the studio!