How to Book Your First Physiotherapy Session

Thank you for your interest in rehabilitation services at ISOFIT. All new clients begin with a Rehabilitation Assessment session, during which our physiotherapist will conduct a physical assessment, establish goals with you, and create a personalized rehabilitation program.

To get started:

1. Review our rehabilitation process at www.isofit.com.hk/rehabilitation
2. Contact us directly with the following information:
   • Your phone number and email address
   • Details about your injury or condition
   • Any referral letters or medical documentation (if available)
   • Your preferred appointment dates and times

Please note: Whie you can book your appointment online, we also require preliminary information about your condition to ensure we can provide appropriate care and match you with the right specialist.

About Referral Letters

A referral letter from your doctor is helpful but not required. The more information we have about your condition—including referral letters, test results, and scans—the more efficiently we can begin your rehabilitation journey. If you don't have a referral letter, simply provide as much detail as possible about your condition when you contact us.

Insurance Coverage and Reimbursement

While we cannot guarantee reimbursement, many insurance providers fully or partially cover sessions with our qualified Pilates Clinicians at Physio Fit.

Requirements for insurance claims:

• Insurance policy that covers physiotherapy services
• Doctor's referral letter
• Sessions conducted by one of our qualified Pilates Clinicians

What ISOFIT provides:

We issue an official receipt/invoice (with company stamp) signed by our physiotherapist after each session. You can submit this documentation to your insurance provider for reimbursement.

Important: Insurance coverage varies by provider and policy. Please verify your coverage and claim requirements directly with your insurance company before beginning treatment.